Clearview Web Access
With Clearview Web Access, technicians, mangers and customers can have immediate access to service orders and call center information. Using the web, they're able to add, view and change information specific to their account or service assignments in minutes.
Technician Web Access
Each of your field service technicians can have direct real-time access to information on their assigned orders such as parts availability/usage, customer/product history, pricing/warranty/contract coverage, and scheduling.
Technicians have access to the information they need to complete the call - without having to go through extra steps that can delay service.
Manager Web Access
Productivity increases, as your managers have the ability to add, view or update their territory's Call Center and Service Order records, and track their technician's progress on them.
Customer Web Access
With customized access to their approved knowledge base, your customers can enter or review their calls, make service resolution attempts, and review product service history, improving productivity and service levels.
Vendor Web Access
Recently added to Clearview's web portal applications, this tool allows your vendors to access to their Purchase History, Open P/O's to enter Vendor Order #'s or Tracking information, open RMA's for DOA or Good / Unused products purchased from them.