The pace of industry accelerates every day, and so do your customers' expectations. They want timely, seamless service - you want to connect your field personnel, your sales and administration team with those customers, through real-time communications. These connections are an integral part of providing the exceptional service that sets you apart from the competition.
Nexterna Clearview is the most powerful service management application you can put to work for you. It is feature rich, flexible and responsive, putting the power of real-time communications and information in your hands, tailored specifically to your corporate needs.
Clearview effortlessly makes the vital connection between your people, your products and your customers through wireless, web-based technology. Clearview modules enable you to deliver real value through your mobile workforce, driving your business forward...in the field, at your hub, on the bottom line.
Feature rich, flexible, comprehensive, real-time offering includes Service, Call Center, Contract Administration, Inventory Logistics, Sales and Quotation Management.
Integrates your field personnel with your hub, maximizing productivity in real-time utilizing either Web Access or Mobile technology.
Real-time access to Service information via Web Access, E-mail notifications or advanced integration with Customer Call Center systems.
GPS enables you to monitor mobile resources efficiently for scheduling/accountability, thereby reducing costs and improving service levels. Integrating mapping with scheduling allows for accurate dispatching based on skills, part availability, schedule and proximity.